Mar07
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Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. You need to know how fast your Internet is 1st. You can check your internet connection using. Now, plug in the TV to the power source again. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. Restart your router if the internet is still slow. Turn off and then and then restart your internet modem and router. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. Another troubleshooting step to follow is to power cycle your TV. If the internet is stable, it is not the reason for facing this issue. Its time to contact your service provider. The OP is already Activated. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. And now, check if you can open and access the apps contents. The above guide helps you with Discovery Plus Sky Q activation. How you can activate this streaming platform using your Sky Q account. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. Check if the issue with Discovery Plus persists or not. Check that all the lights on the Sky box have completely disappeared. Sky Q Customer Support Contact Number-03337591074. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. To Refresh Apps on Sky Q: 1. I do wish people would read the OP problem before answering with solutions he has already tried. 1. Can anybody help me? Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Plug your TV into its power source again. Disney Plus Not Working on Sky Q? Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But if your Internet is slower than that. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. We keep your data private and share your data only with third parties that make this service possible. Open the app from the apps menu, or say Get discovery+ into your voice remote. Select 'Get discovery+.' 3. Sometimes, this also happens when Discovery plus is down. Next, log in to your Sky account. Or worse, it can even stop working altogether. Create the Discovery Plus account by . Go down to Settings but don't press select. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Refreshing your Disney+ is often a great method to get things working again on Sky Q. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. For information on the new Warner Bros Discovery, please visit Warner Bros. Did you know that, like your device, streaming platforms can also crash? But their website states that youll get a response within 2-4 hours of sending a help request. Connect to a different network if you still face issues with it. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. Another troubleshooting step to follow is to power cycle your TV. Login in with your Sky account on the page. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Tap the login option and wait for a pairing code to appear on your TV. Hover over settings. Just checked again, still working on my Galaxy S9. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Head to theSettingsof your Sky Q Box. 7 straightforward solutions to fix this problem. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. But of course, to check whether or not you meet this standard. Method 3: Refresh Your Disney Plus App. Let me explain. You can read further details on how to check if Disney+ is down right here. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. However, not to worry. His favorite topics are Windows 11, Android, and How To's. 2021 Discovery or its subsidiaries and affiliates. Now, dont worry, even if this is all new information to you. See, even the most advanced components of technology have their limits. Turn your TV or projector back on. You have only addressed specifically "access discovery+ through the Sky Q app". 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. So come back tomorrow or even a couple of hours later. You can view all the details on contacting Disney+ right here. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! This will hopefully get things back on track again. Restart your device and/or reset the router. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. Turn off your TV or projector. 3. Once done, turn ON the TV and the Sky Q box. If all else fails, contact Disney+ or Sky for further assistance. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. You can continue using your account - and you can now watch sports too. So if you still cant use the Discovery Plus app. Please help. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Press Home on your Sky remote and then select Settings. thanks Report post Post 1 of 5 To power cycle your TV, follow the steps given below-. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. Now, plug in the TV to the power source again. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. Login in with your Sky account on the page. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Just thinking about that scenario is exhausting, right? You should check if theres a new update available. Ensure that all the lights on your Sky box unit are OFF. Now working on non Sky devices, finally, after weeks of trying. On your Sky device, go to apps and open the discovery+ app. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Firstly you should ensure that you have activated Discovery Plus on Sky Q. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. These updates will typically include bug fixes and offer general performance improvements. You need a stable internet connection to use Discovery Plus on Sky Q. Hover over settings. Need a refresher on how you can do this process? Like whats currently happening with your Discovery Plus app. Using a mobile device or PC, open your browser. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Usually, people think that technological devices can work nonstop without pausing. So prepare a phone or a computer and just follow along with these. This is so weird. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Head to theAppsmenu on your Sky Q box. Visit the Discovery Plus website and login into your account. Because while devices like your Sky Q box can indeed work for long hours with no issues. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". Posted by a Superuser, not a Sky employee. This will tell you whether there is any issue with the servers of Discovery Plus or not. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Leave the box and connected devices off for a few minutes. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Disable the ad-blocker or any other browser . If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. I am having exactly the same issue since yesterday morning. First, make sure your Internet connection is up and running. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. You can move to the next troubleshooting step in this article. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Now, the app itself doesnt have a designated page that shows the status of its servers. See how to get discovery+ on Sky Marketplace. Create an account to follow your favorite communities and start taking part in conversations. 2. Go to the apps rail, select discovery+, and then select Sign In. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. See, Discovery Plus has specific minimum Internet speed standards. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. It's prompts you to activate via sky Q but just on an endless loop. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. Discovery+ is a streaming service owned by Discovery, Inc. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. And to answer that, heres a table that shows. After doing so, you will be headed to the Sky website. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. No problem. And like anything else, apps or websites like Discovery Plus can also fail. Not familiar with what that is? Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. On the next page, select the option forContinue. Sky Q and Discovery Plus have an official partnership. So you need to improve your Internet connection. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Note it down. Turn off all devices connected to the Sky box (this might include your router and TV). Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Try disconnecting from your internet and reconnecting At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. iTech Hacks 2023 - All Rights Reserved. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. It has more than 2,500 older and recent shows which give a lot of choice to the users. If you are facing issues with it, you should try updating your Sky Q box. Eurosport 1&2 now appearing under channels in app on sky. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows View answer in the context of this discussion. You can check your internet connection usingFast.com. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. To do this, hold down. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. 1. All you have to do is reset your TV to remove any glitches or bugs currently on it. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. After doing so, you will be headed to the Sky website. So did you have to set up a Discovery account as well? any help would be appreciated! Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". ), Wait for the on-screen instructions to disappear, then press. Type 0 0 1 and then select to open the hidden menu. It might be the reason why your Discovery Plus isnt working. You need a stable internet connection to use Discovery Plus on Sky Q. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. But similar to what you did on the previous fix. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. Now, check if you can stream on your Discovery Plus app again. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Select Network and ensure that you have a strong internet connection. P.S. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Now, on your phone or computer: 5. Makes decisions re renewal of contract easier anyway. A place to discuss the discovery+ streaming service! If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Connect it to the same network your TV uses. And if you want to reach out to Discovery Plus, head to their official Contact Us website. SelectSetupand thenSoftware download. 5. (EASY FIX! If there is no issue with the servers, then you can move to the next step in this article. See, there might be an issue with your Discovery Plus account. And for the Sky welcome channel to appear on your TV. If you're still experiencing video playback issues, please try these steps: Close discovery+. However, if none of these tips boosted your Internet to 4 Mbps. Unplug your router for 60 seconds and plug it back again (power cycling). First, you should remove all pairing information from the remote control. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. You need to be either a Sky Q, Sky Glass or Sky Stream customer. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Now, on your phone or computer: 5. And the servers will most likely be working again by then. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Go run an Internet speed test to see how you're standing. Input the code you see on your TV to the website. Press and hold the power button for a minute. Select 'Get discovery+.' 3. Go down to Settings but dont press select. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Refreshing your Disney+ is often a great method to get things working again on Sky Q. This message was authored by Cardinal+Biggles. You should check your internet speed. 4. See how to get discovery+ on Sky Marketplace. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. . Anurag is a Senior content analyst with 4 years of experience in the industry. You will be given a QR code and scanned with your phones camera. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. Try playing the video on an alternative internet browser or device. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Confirm your discovery+ subscription through Sky Marketplace. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). Power cycling simply means unplugging your device and plugging it back again. Go to the apps rail, select discovery+, and then select Sign In. Once the website loads, tap the GO option in the middle of your screen. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. 1. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. 2. Discovery. And while thats somewhat true, its not entirely accurate. Outdated systems are more likely to crash and have bugs. Press and hold the power button for a minute. Wait for the lights on your Sky Q device to turn green. If the internet is stable, it is not the reason for facing this issue. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows This will tell you whether there is any issue with the servers of Discovery Plus or not. Using a mobile device or PC, open your browser. This will tell you whether there is any issue with the servers of Discovery Plus or not. Save my name, email, and website in this browser for the next time I comment. Then, if you havent already, you should activate your account on the app. 4. Alternatively, you can directly go to the, Next, log in to your Sky account. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. User reports indicate no current problems at discovery+. To log in to your Sky Q set-top box, do the following. Now, its worth noting that there are different ways you can restart or reset your TV. You have entered an incorrect email address! From the hidden menu, scroll down and click refresh apps. Was there ever a solution. To check your internet connection on Sky Q: 1. Visit the Discovery Plus website and login into your account. While unplugged, press its physical power button for 30 seconds. 2. Your TV itself may be the 1 having software or firmware problems. Ensure that your device is connected to a stable Wifi. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? All Rights Reserved. Once you do that, unplug your TV from the power source. Power OFF your Sky box using its physical power button. "Contact your provider to find out how to watch". 3. So this process will also update your Discovery Plus. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Confirm your discovery+ subscription through Sky Marketplace. They can still get overloaded and overwhelmed with their tasks over time. If youre using Wifi, try to put your TV and router in the same room. How fast your Internet should be to stream on Discovery Plus. You should check your internet speed. Sky needs to contact Discovery +. Outdated systems are more likely to crash and have bugs. If the servers are down, then Discovery Plus may not work on Sky Q. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Those with the TV Essentials pack cant get this offer. You need a stable internet connection to use Discovery Plus on Sky Q. Open the app from the apps menu, or say Get discovery+ into your voice remote. To check the servers of Discovery Plus, you can use Downdetector. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Don't forget to activate your discovery+ account once you've signed up. So if its been more than a month since you updated your Sky Q system. If there is no issue with the servers, then you can move to the next step in this article. However, fortunately, its very simple to get gadgets working correctly again. Welcome to the Digital Spy forums. Now, these steps only apply to Sky Q devices. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. A page will appear that will show you the cost of the Discovery Plus.
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